Member Management

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Member Management

CCS Infotech manages the eligibility and enrollment process for our clients, including the verification and determination of each member's coverage to help automate the process and free up necessary resources.

CCS Infotech ' skilled team of subject matter experts manages the eligibility and enrollment process for our clients, including the verification and determination of each member's coverage specificity. Delegating this task to CCS Infotech allows your organization to free up resources and concentrate on core business functions that optimize internal operations.

skilled SMEs identify the patient/member to determine:
  • If the member or dependents are covered by an active policy or plan
  • If the member or dependents needs to be enrolled
  • If the member and dependents’ opted coverage has a valid coverage period to enroll

CCS Infotech has multiple technology-enabled solutions to make ease of your enrollment process. The enrollment process is streamlined through web-enabled programs or through our own enrollment application. To address the changing needs of our clients, we have developed a mobile application that is completely customizable. This technology eases the entire process and reduces manual errors.

  • Fulfillment services with assembly and distribution of new member materials
  • Group/membership enrollment and maintenance
  • Electronic enrollment processing
  • Identification card production and mailing
  • Maintenance of ID card stock