BPO
CCS Infotech BPO Services is a promising BPO service provider from Chennai, India. We are committed to deliver strict quality output in conjunction with state-of-the-art hardware and software technologies, aiming unfailingly at optimum customer satisfaction with substantial cost efficiency and risk mitigation for our clients and unparalleled self-motivated attitude.
CCS Infotech BPO Services offers an exhaustive range of BPO services with a team of qualified professionals committed to steadily exceed customer’s expectations by delivering judicious, prompt, aggressive and premium services through unremitting process enhancements.
Founded by highly experienced professionals, the outsourcing firm was established to provide a top-notch offshore substitute to US and UK businesses keen to outsource.
Based on robust telecom infrastructure, performance management tools, proven training programs, effective concepts and strategies for quality management in combination with latest in care technology, we bring about the best in people, process and technology, exacting global standards.
OUR POPULAR SERVICES :
INBOUND / OUTBOUND CALL CENTER
- Telemarketing (Product/Service Promotion)
- Collections
- Help Desk Support
- Interactive Voice Response
HARDWARE AND SOFTWARE TECHNICAL SUPPORT WORK
- Helpdesk for customer queries related to products
- Status of orders
- Billing
- Pre and post sales service
CUSTOMER CARE SERVICES
- Phone Support Services
- E-Mail Support Services
- Live Chat
- Web call back and Web Call through
MEDICAL TRANSCRIPTION
- Data Entry and Data Processing
- Back Office Support Services
- Status of orders and Billing
- E-Book Services